needing more support in your client services department?
Need part-time marketing support or help creating efficient processes?
Harriet is your extra set of hands - minus the full-time commitment.
campaign set up
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campaign coordination
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marketing strategy
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file organisation
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system coordination
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internal coordination
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content creation & support
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reporting & insights
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organising filing systems
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streamlining team communication
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performance reports
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client communications
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day-to-day admin tasks
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campaign set up 〰️ campaign coordination 〰️ marketing strategy 〰️ file organisation 〰️ system coordination 〰️ internal coordination 〰️ content creation & support 〰️ reporting & insights 〰️ organising filing systems 〰️ streamlining team communication 〰️ performance reports 〰️ client communications 〰️ day-to-day admin tasks 〰️
why do i need harriet?
Hiring a full-time, highly experienced client services professional is both costly and time-consuming. With 10 years of client-side experience, Harriet provides senior-level support without the full-time commitment. Acting as a reliable point of contact for your clients while bringing structure, clarity, and efficiency to your business.
Whether you need support for a few hours a week or a few days, Harriet helps streamline your client services function and steps in to handle marketing tasks your team doesn’t currently have capacity for.
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A dependable extension of your team, stepping in to handle the marketing tasks that keep getting pushed further down the to-do list.
Picking up day-to-day marketing tasks (filing, completing PMS boards, etc)
Managing inboxes, follow-ups, and client communications;
Keeping campaign trackers, CRMs, and content calendars up to date;
Coordinating meetings, approvals, and campaign check-ins;
Preparing presentations, reports, and internal updates;
Supporting campaign setup, rollout, and delivery;
Acting as a central point of coordination across the team if required.
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Bringing structure, systems, and processes to the back end of your business so everything runs more efficiently.
Full analysis of the current internal processes and softwares used;
Workflow and process documentation;
Client journey mapping and optimisation;
SOP creation and refinement;
Tool and software setup if required;
Project coordination and delivery support.
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Strategy gives a brand clarity, consistency, and direction, ensuring creative work drives meaningful growth - it’s the heart of any business!
Analysis of current strategy and business as a whole;
Brand positioning and messaging refinement;
Marketing planning and campaign support;
Website content structure and refining the UX journey;
Audience research and insights;
Launch support and coordination.
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Supporting the creation, coordination, and delivery of marketing content across channels.
Website copy, editing and content updates;
Blog, email, and newsletter support;
Social content planning and scheduling;
Content creation for social media use;
Managing content calendars and assets;
Proofreading and quality control.
“What really sets her apart is her creativity. She brings fresh, innovative ideas to every project and delivers work that exceeds expectations. Harriet is professional, reliable and an absolute joy to collaborate with. I would gladly work with her again and strongly recommend her to anyone looking for outstanding marketing support.”
Genevieve Gleeson, Consumer Activation Manager at JTI
“I had the pleasure of working with Harriet and her enthusiasm is infectious. She approaches each brief with energy, creativity and a genuine passion for delivering outstanding results. Harriet is undoubtedly an asset to any team and a driving force behind many of our successful campaigns.”
Sarah Vance, Nordic Spirit Brand Manager at JTI
Meet harriet
‘OCD Harriet’ is what my family and friends like to call me. Organisation and attention to detail are my sweet spot - so if that’s what you’re looking for, you’re in the right place.
I started my career in Fashion Design in New York, where I fell in love with all things creative. As much as I enjoyed the design side, I quickly realised that sitting behind a screen on Photoshop all day wasn’t quite for me. I craved more collaboration, conversation, and connection - which is what led me into the client services side of marketing, and I’ve never looked back.
With nearly 10 years of experience managing multiple clients, stakeholders, campaigns, budgets, and strategies, I’m a sucker for organisation, planning, efficient processes, and seeing real results come to life through detailed, thoughtful strategies.
Whether you need support for a few hours or a few days, my fun, energetic, and positive approach won’t go unnoticed. I’ll quickly feel like a natural extension of your team.
“Harriet is a seriously talented and creative marketeer who can work across many different sectors. She was such a helpful support to the team. If you need some organisation for your brand, I can’t recommend her enough!”
Kate Cotterill, CEO of She Grows Veg
“Harriet was an absolute star and an indispensable, extended member of the team during her years managing the De'Longhi account. She didn't just stay on top of things; she was incredibly proactive, always staying one step ahead of what we needed.”
Sally West, Performance Marketing Manager at De'Longhi Group
“Harriet is exactly what you hope for in someone managing your account. She’s thoughtful, dependable, and a pleasure to work with. From the outset, she felt like a natural extension of our marketing team, adding meaningful value.”
Andrew Chiguri, Investment Content Specialist at Orbis